Mail-in Repair

Even if you live out of Christchurch or Auckland and cannot drop or pick-up the device, we can assure you of our 100% reliable service. Mail in your device to us. We will diagnose the device once we receive it, prepare a quote, get your approval, repair the device and ship it back to you. Our 3-monthly warranty and authorized insurance will hold true on all the mailed in repairs too.

 

Step-1:   Book your Job

Step-2:   Post your device to our service center listed below. Please do not post SIM, SD card or any other accessory, also make a backup of your data.

eServe Auckland

37 Remuera, Newmarket Auckland – 1050.

Phone – 09-524 5498  

eServe Christchurch 

Unit 6, 243 Blenheim rd, Riccarton, Christchurch – 8041

Ph: 03-348 7421  

Step-3:  We diagnose, quote and once you approve then only we will proceed with repair. Once job is done and passes OQC, we invoice you and you can pay online.

As soon as payment is received, device is shipped back the same day. We try our best to achieve the entire Step-3 with-in 24 hours.

To know about our job handling policies, please read our terms and conditions.

Auckland

Christchurch

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